Contact Us
GoalSwitch is run by a handful of people, so an emailed message lands with someone who can act on it. Mention the tool and what you expected, and the reply will be specific rather than a canned response.
GoalSwitch is a savings goal calculator, so the messages that reach us tend to be about planning a down payment or about a figure that did not look right. Both are worth sending.
Our inbox is support@goalswitch.com. We try to answer within two business days.
Include this
- Which calculator you used, or a copy of its address.
- The values you put in (your goal amount, deposit and interest rate), to whatever precision you remember.
- The answer you got next to the answer you anticipated.
- Device, browser and anything else that may have interfered.
Messages about seeing what a high-yield rate adds are common here, and a short description of your case is usually enough for a useful reply.
Telling us about an incorrect answer
Because the rule behind GoalSwitch is written down rather than hidden — it solves the savings-goal equation both ways — for time given a deposit, and for deposit given a deadline — while compounding the balance monthly at the rate you set — a wrong answer is diagnosable rather than mysterious. Tell us the inputs and the value you expected, and we will track down which side slipped.
Privacy
We read your message to answer it and nothing more: no list, no forwarding, no resale. The privacy policy covers this in full.